Technology Training 101: Helping Adults Build Digital Literacy Skills

Technology Training 101: Helping Adults Build Digital Literacy Skills

Learn about helping adult patrons with digital literacy.

Availability: Seats Available

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This workshop is designed for librarians or library staff members who want to become more comfortable in their roles as technology trainers. In this session, we will introduce core concepts related to digital literacy, the digital divide, and digital readiness gaps with adult learners in mind. We will discuss psychological factors that impact learning and offer practical advice for the development of several forms of technology training for adults, including one-on-one interactions, structured computer classes, drop-in labs, and instructional materials accessed via the web.

This class will be held online. All registered attendees will receive an email with login information a few days prior to the class date.

Additional Information

Additional Information

Date & Time April 24, 2019
10:00am - 12:00pm Eastern
9:00am - 11:00am Central
Instructor Katie Dover-Taylor
Prerequisites There are no prerequisites
Credits This workshop has been approved for 2 Technology Library Education Units (T-LEUs) for Indiana library staff.
Audience ALL
Topic Technology

MCLS is dedicated to providing a harassment-free environment at all meetings and events, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion. We do not tolerate harassment of meeting participants in any form. Attendees violating these rules may be sanctioned or expelled from the meeting at the discretion of MCLS. Our complete code of conduct can be found here.

Terms/Registration Information

It is highly recommended that all registrants register for this workshop at least SEVEN DAYS PRIOR to the workshop date. If you register after that, you must additionally send an email to that you have registered past the deadline. You will receive a general email confirmation immediately upon successfully registering for this workshop. All registered attendees will receive an additional email with login information approximately one week prior to the 1st class date. If you do not receive an invitation to the meeting by noon of the day prior, please email

Venue/Technical Information

Online via Zoom

Vendor MCLS

Photo of Katie Dover-Taylor

Instructor: Katie Dover-Taylor

Katie Dover-Taylor is currently a Reference Librarian at the William P. Faust Public Library of Westland, where she coordinates technology training for adult learners. She regularly teaches computer, smartphone, and tablet classes on a wide variety of topics and provides direct assistance to patrons through the library's Job Seekers Lab and its eReader & Tablet Support Group. Katie has presented on the topics of empathy and digital literacy throughout Michigan, including the Loleta Fyan Small and Rural Libraries Conference, the Library of Michigan's Beginning Workshop, and the Michigan Library Association Annual Conference. Katie holds an MSI in Library & Information Services from the University of Michigan School of Information and a BA in Psychology from Oberlin College.

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Date(s) and time(s):
April 24, 2019
10:00am - 12:00pm Eastern
9:00am - 11:00am Central

Single Registration Pricing
Member Price: $ 59.00
Non-Member Price: $ 119.00

Group Registration Pricing
Member Group Price: $ 149.00
Non-Member Group Price: $ 209.00