Soft Skills: Introduction to Workplace Etiquette

Soft Skills: Introduction to Workplace Etiquette

This course will help you assess your level of self-respect and dignity, how to display patience, how to say no diplomatically, and how to make a positive impression, which will allow you to develop more meaningful relationships with colleagues and build a more pleasant work environment that boosts productivity.

Availability: Seats Available

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Description

Details

The word etiquette, for many people, commonly equates to remembering to not put your elbows on the table or always saying, “please” and “thank you.” But in the workplace, etiquette is far more encompassing and can be the difference between a comfortable workplace and a frustrating one. Being polite, keeping a clean workspace, or using proper grammar in an email can be some of the small, attentive details that make the workplace more enjoyable.

This course will help you assess your level of self-respect and dignity, how to display patience, how to say no diplomatically, and how to make a positive impression, which will allow you to develop more meaningful relationships with colleagues and build a more pleasant work environment that boosts productivity.

This class will be held online. All registered attendees will receive an email with login information a few days prior to the class date.

Additional Information

Additional Information

Date & Time July 30, 2020
9:30am - 11:00am Eastern
8:30am - 10:00am Central
Instructor Pam Seabolt
Prerequisites There are no prerequisites
Credits This workshop has been approved for 2 General Library Education Units (LEUs) for Indiana library staff.
Audience ALL
Topic Other
Notes

MCLS is dedicated to providing a harassment-free environment at all meetings and events, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion. We do not tolerate harassment of meeting participants in any form. Attendees violating these rules may be sanctioned or expelled from the meeting at the discretion of MCLS. Our complete code of conduct can be found here.

https://www.mcls.org/training-events/pricing-policies/

Terms/Registration Information

It is highly recommended that all registrants register for this workshop at least SEVEN DAYS PRIOR to the workshop date. If you register after that, you must additionally send an email to training@mcls.org that you have registered past the deadline. You will receive a general email confirmation immediately upon successfully registering for this workshop. All registered attendees will receive an additional email with login information approximately one week prior to the 1st class date. If you do not receive an invitation to the meeting by noon of the day prior, please email training@mcls.org.

Venue/Technical Information

Online via Zoom

Vendor MCLS
Reviews

Instructor: Pam Seabolt

Pam has over 20 years’ experience in public libraries working in various capacities, including public services, technical services, technology, outreach services, programming, department manager, and branch manager. She has been with the Midwest Collaborative for Library Services (MCLS) since 2017. Through her role, Pam works with multi-type libraries across Indiana, and presents various training opportunities and meeting facilitation on topics such as technology, digital literacy, community engagement, soft skills, and customer service.

Pam has experience in working with staff to develop technology competencies and digital learning experiences, and has planned and implemented multiple technology projects. Pam has a Facilitation Skills and Facilitating Virtual Training Certificates from the Association for Talent Development, has been trained as a Public Innovator through the ALA/Harwood Institute’s Public Innovators Lab, and has training in Strategic Planning for Public Libraries through the University of Michigan. Pam’s educational background includes a B.S. in Child Development and Family Studies with a minor in History and a M.L.S. from Indiana University Purdue University Indianapolis.

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Date(s) and time(s):
July 30, 2020
9:30am - 11:00am Eastern
8:30am - 10:00am Central

Single Registration Pricing
Member Price: $ 0.00
Non-Member Price: $ 119.00
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