Soft Skills: Introduction to Emotional Intelligence

Soft Skills: Introduction to Emotional Intelligence

This course will provide you with knowledge and tools to develop deeper emotional intelligence.

Availability: Seats Available

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Emotional Intelligence is an essential element in the workplace, especially in high-stress environments. Your emotions can preoccupy your thoughts and interfere with your ability to evaluate a situation objectively. Knowing what triggers your emotional responses and understanding how to exercise self-control over them enables you to confront difficult issues and manage change with clarity and composure.

This course will provide you with knowledge and tools to develop deeper emotional intelligence. You’ll learn how to avoid self-sabotaging outcomes by altering how you perceive and respond to emotionally-charged situations. In addition, you’ll improve your ability to resolve conflict constructively, build and mend relationships, and bounce back from setbacks.

This class will be held online. All registered attendees will receive an email with login information a few days prior to the class date.

Additional Information

Additional Information

Date & Time April 25, 2019
10:00am - 11:30am Eastern
9:00am - 10:30am Central
Instructor Jan Davidson
Prerequisites There are no prerequisites
Credits This workshop has been approved for 2 General Library Education Units (LEUs) for Indiana library staff.
Audience ALL
Topic Other

MCLS is dedicated to providing a harassment-free environment at all meetings and events, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion. We do not tolerate harassment of meeting participants in any form. Attendees violating these rules may be sanctioned or expelled from the meeting at the discretion of MCLS. Our complete code of conduct can be found here.

Terms/Registration Information

It is highly recommended that all registrants register for this workshop at least SEVEN DAYS PRIOR to the workshop date. If you register after that, you must additionally send an email to that you have registered past the deadline. You will receive a general email confirmation immediately upon successfully registering for this workshop. All registered attendees will receive an additional email with login information approximately one week prior to the 1st class date. If you do not receive an invitation to the meeting by noon of the day prior, please email

Venue/Technical Information

Online via Zoom

Vendor MCLS

Jan Davidson

Instructor: Jan Davidson

Jan Davidson has been on the Member Engagement Team at MCLS since June 2016. She holds a Bachelor’s degree in Interpersonal Communication from Western Michigan University, a Certificate in Youth Ministry from the Center for Ministry Development, and completed the Developing Leaders Program for Nonprofit Professionals at Columbia University. She has also received training from the Harwood Institute for Public Innovation. While libraries are still relatively new to Jan (other than as a lifelong patron, of course), she has over fifteen years of experience in nonprofit work, focused heavily on program development and management and group facilitation and training. She loves teaching and is excited to bring her communication and nonprofit workplace knowledge to two soft skills webinars this semester. Jan lives in Lansing with her husband and young son and is expecting her second child this fall

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Date(s) and time(s):
April 25, 2019
10:00am - 11:30am Eastern
9:00am - 10:30am Central

Single Registration Pricing
Member Price: $ 0.00
Non-Member Price: $ 119.00

Register for this workshop and receive 50% off the price of the same Recorded workshop when purchased together (in same transaction)!