This course will provide you with knowledge and tools to develop deeper emotional intelligence.

This course will help you assess your level of self-respect and dignity, how to display patience, how to say no diplomatically, and how to make a positive impression, which will allow you to develop more meaningful relationships with colleagues and build a more pleasant work environment that boosts productivity.

This course will show you how workplace accountability will help create the conditions which are the cornerstone of a positive work environment.

Learn the components of, and avoid blocks to, critical thinking.

This course is designed to teach employees how to kick bad habits and stay more focused on work throughout the day.

Advanced Facilitation training on the specific topic of Handling Conflict During Facilitation, for Michigan library staff. Participants should have already taken the Basic course OR should have knowledge of and experience in facilitation. Basic facilitation skills and practice will NOT be covered in this course.

Advanced Facilitation training on the specific topic of Coming to Agreement During Facilitation, for Michigan library staff. Participants should have already taken the Basic course OR should have knowledge of and experience in facilitation. Basic facilitation skills and practice will NOT be covered in this course.

Best practices for adding variant titles to monograph bibliographic records once the source of title and the title proper has been determined.